How can I book to stay at your hotel?
For direct bookings, availability & rates: use the booking engine on homepage. For any further details, please contact us at firstname.lastname@example.org
What’s included in the ‘Half Board’ and the 'Premium All-Inclusive' package?
Click here to see the full description of each meal plan
I have booked the Half Board package. Can I have lunch instead of dinner on any day during my stay?
Yes, guests can enjoy either lunch or dinner as part of the ‘Half Board’ package.
I have requested a room with a double bed. Will I get one?
Please be advised that most of the hotel’s Superior Rooms are furnished with twin beds (and not double beds) so we cannot guarantee a stay in a room with a double bed. However, the Deluxe rooms and Junior Suites are all furnished with double beds.
Does the hotel offer any entertainment?
Guests can enjoy live music at the hotel’s lobby bar four to five evenings per week. The hotel has no entertainment team, mini club, or organized daytime or evening activities.
Does the hotel have a gym?
Our gym is equipped with 1 Treadmill, 2 Static exercise bikes, 2 Ellipticals, 1 Multi weight bench training bar, 1 Multi strength machine, 2 Pilates mats, free weights and TRX straps.
Is there a safe box in the room? If yes, what is the current charge?
Yes, all rooms feature a safe box that you can use free of charge.
Is there Wi-fi access in the rooms & public areas?
Yes, you can enjoy complimentary Wi-Fi throughout the hotel in the lobby area and in all rooms, provided you use your own device.
What are the standard ‘check-in’ and ‘check-out’ times of the hotel?
You can check in at 14:00 hrs and check out at 12:00 noon.
Do you have rooms adapted for disabled guests? Do you have facilities friendly for disabled guests?
Yes, some bathrooms have a walk-in shower as well as wall-fitted handrails.
Do the rooms have ironing facilities?
Yes, each room is equipped with an iron and ironing board.
Do the rooms have tea & coffee facilities?
Yes, tea and coffee machines are available in all hotel rooms, including a Nespresso machine.
Can guests request room upgrades whilst in the hotel?
Room upgrades are available with a respective charge, but this always depends on the hotel occupancy. May to October is our hotel's busiest period, so to avoid disappointment, please book the desired room type or view directly.
Do all rooms feature a mini bar?
Yes, every room has a mini bar, with guests charged extra for any drinks or food consumed. ‘Premium All-Inclusive’ guests can enjoy daily mini-bar refills with no extra charge.
My return flight back home is late. Can I book a ‘late check-out’ directly with the hotel whilst enjoying my stay?
The hotel welcomes guest requests for a ‘late check-out’ via the hotel’s reception desk. However, availability of late check-out rooms always depends on respective arrivals. The current charge for a ‘late check-out’ is €95.00. Late check-out entitles you to keep a room until 18:00hrs (local time).
I have booked a ‘late check-out’ room. Will I be able to keep the same room I was using during my stay?
We will consider every request and will do our utmost to help make your late check out as seamless and stress-free as possible. However, it is not guaranteed that you will be able to keep the same room allocated for the duration of your stay, as your room may be required for guests arriving early on the day that you depart. On the day of your departure, please kindly check if it is possible to keep the same room at the reception. In case the room you’ve been using (during your stay) is allocated to a new guest arriving at the hotel early, you will be asked to vacate your room at 12:00noon and move to another room.
Do you provide pool towels or do I have to bring my own?
The hotel provides pool towels to all guests free of charge. Guests can replace pool towels with fresh ones whenever needed.
Is there a dress code for dinner at the hotel restaurants?
Gentlemen are requested to wear sleeved shirts/t-shirts and long trousers or smart shorts at dinner time in all restaurants.
If we choose to stay at another Louis hotel (sister hotel), would it be possible to visit your hotel and use your hotel’s services and facilities?
Unfortunately, this is not possible. To ensure that our in-house guests enjoy maximum comfort and easy access to all of our hotel services and facilities, company policy does not allow non-residents, including guests staying at other Louis sister hotels, to use our premises. The same applies for our in-house guests, who cannot use any of our sister hotels’ facilities.